Following are the four major things in support environment, issues fall in the form of tickets.
• Taking Ownership of the call coming in the form of ticket
• Resolving a call
• How to reassign a logged call to the next support level
• Interaction with the next Level support.
Saturday, December 5, 2009
Subscribe to:
Post Comments (Atom)
Archives
-
▼
2009
(359)
-
▼
December
(97)
- Trip Facts in FICO
- Trip Destinations
- Trip Advances in SAP FICO
- Trip Expense Specifications in FICO
- Trip Expense Deduction Specifications in FICO
- Travel Management in FICO
- Important Tables for SD
- SD Transaction codes List
- Task Specifc SD Transaction Codes
- Task Specifc SD Transaction Codes 2
- SD TCodes For India
- Standard SAP SD Reports
- Problem in Shipping
- Movement Type Posting Error In Delivery
- Shipping Conditions and Storage Location Determina...
- Shipping Unit Tables in SAP SD
- SAP SD Shipping Point
- SAP SD ATP through shipping
- Duplicate customer purchase order
- Default First Date is not Today
- Auto proposed all the dates when creating Sales Order
- Define whether the Material can be used at which S...
- Assign a Cost Center manually in a Sales Order (VB...
- Sales and Distribution - Transfer of Requirements
- Define Tax Determination Rules
- Taxation Explain with an example
- Return material From customer
- Scheduling Agreement Vs Contract
- SAP SD Sales Order Sales BOM Implementation
- SAP SD Sales Order How to Know that Sales BOM is w...
- SAP SD Sales Order What Is BOM Referring to SAP SD
- Sales Order Mass Change
- SAP SD Sales Order Release strategy for Sales order
- SAP SD Sales Order How to do rebate processing
- SAP SD Sales Order Rebate Process with Ref. to SO
- SAP SD Sales Order Consignment Sales Process
- SAP SD Sales Order Issue free goods to selected Cu...
- SAP SD Sales Order Supressing Fields in Sale Order
- SAP SD Sales Order Some Light on Batch Determination
- SAP SD Sales Order Difference between Item Proposa...
- SAP SD Sales Order Steps for SD Variant Configuration
- SAP SD Sales Order Process Flow for 3rd Party Sales
- SAP SD Sales Order Number Ranges In Sales Order
- SAP SD Sales Order What is Debit note and Credit note
- SAP SD Sales Order Configure Intercompany Stock Tr...
- SAP SD Sales Order Cross Selling : How To Configure
- Explain about SD sales order cycle?
- SAP SD Inter-company Sales
- Special SD sales processes
- Deletion of SD Sales Documents
- SD Product Allocation Implement the Product Alloca...
- What is the difference between inbound and outboun...
- SAP SD Tax Determination- A doubt
- SAP SD Transportation- Case Study Real Time Scenario
- SAP SD GAP Analysis
- SAP SD User Exits
- SAP SD Meaning of "FORM KOBED_002" and "FORM KOBEV...
- SAP SD Alternative Calcultation Type
- SAP SD Picking option in display
- Accounting Entries generated during SD Sales cycle
- SAP SD demand graph in UK
- SAP SD Credit/Debit Memo Request
- SAP SD Partner Determination
- SAP SD Payment Terms
- SAP SD Delivery Group (Complete delivery)
- SAP SD Storage Location Determination
- SAP SD Support Environment
- SAP SD Princing Difference between Condition Type
- SAP SD Princing Accumulate the amount of condition...
- SAP SD Princing Hiding Price Condition Types on a ...
- SAP SD Princing Creating New Pricing Procedure
- SAP SD Princing What is "alt cal type" & "alt base...
- SAP SD Princing Re-pricing in a Quotation
- SAP SD Princing Quantity Based Discounts in Bulk Q...
- SAP SD Princing Determine Sales Price with Shippin...
- SAP SD Princing Pricing date based on delivery date
- SAP SD Princing How pricing date is determine in t...
- SAP SD Princing Report to Check the Entered Pricin...
- SAP SD Princing Mass Update of condition pricing
- SAP SD Princing Make Material Master Price of a ma...
- SAP SD Princing Customer discounts on effort only
- SAP SD Princing Steps to Create Commission for Agent
- SAP SD Princing SD Questions About Pricing Condition
- SAP SD Princing Add a Field To New Condition Table...
- SAP SD Princing Header Condition and Group Condition
- SAP SD Princing Steps Involved In Condition Technique
- What do u do really in SD pricing determination
- A complex SD Pricing Scenario
- SAP SD Pricing: Real Time Scenario
- Interview Question SD Pricing
- Standard SD Pricing Procedure
- Routine "2" : Requiremnt colum in SD Pricing Proce...
- SAP MM Price Determination
- Control Pricing Conditions based on Order Type
- Basic Process of how SD Packing Works
- Sales and Distribution - Upload Condition Pricing
- SAP SD Multi-level Packaging in Delivery
-
▼
December
(97)
No comments:
Post a Comment