Track New Plant Machine Installed at Customer Site

My business requirement is that the plant people will installed new machine at customer site.
So how can I track this scenario in SAP Customer Service module?

You can use functional location to describe in geographical sense the areas where customers are located.

Create Functional Locations based on the Structure indicator you define in IMG

Ensure that in strucutre tab "Equipment Installation Allowed " check box is checked.

Whenever you carry out the installation of equipment , ensure that the Equipment is installed in the Sturcture Tab in the Functional Location field.

Since you have created the functional location as that allows installation, you can install the equipment.

However note that the equipment category should be "S" Customer Equipment.

In case you use Customised category you will need to be maintain the same in IMG.

The path is:

Plant Maintenance & Customer Service - Master Data in PM & CS - Technical Objects - Equipment - Equipment Categories - Maintain Equipment Category.